Prices on Desktop are different compared to Phone view
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Hello, this is an urgen request, as we’ve had some calls from clients that the site does not properly show prices.
On the desktop view the prices are displayed -20% from the regular price. When I check the prices in All products, they seem normal.
I’ve deactivated all plugins, deleted all custom CSS, JS, Flushed cache – server, browser, but the issue persist.
Please help ASAP.
Thanks
I have no idea how, but the problem got fixed. Any suggestions where this could come from? I want to prevent that from happening in the future.
Once again… the problem is back. Please assist. Are there any Woodmart settings for taxes / and / or prices that doesn’t work well with WooCommerce tax settings?
Hello,
I’ve checked your site on both mobile and desktop views, and the prices are displaying correctly and consistently across both. There is no visible –20% discrepancy or mismatch between product and archive pages.
I recommend clearing your browser cache/site cache or trying to access the site using a different browser or in incognito mode or into another to see if the issue persists.
If you have another behaviour, share a small video for better understanding to reproduce the issue on your site.
Best Regards,
Hello,
Actually looks like the issue is both on mobile and pc. The strange thing it is happening randomly.
Today I got a call from a client to complain about the price difference.
I am attaching two photos from today. Both are taken within the same minute. One is -20% on the price.
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There was a problem with the images. Re-uploading them here
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Hello,
Could you please record a short video and describe how we can reproduce the issue on your website so we can check this for you?
Best Regards,
.
