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Privacy policy error on e-commerce pages

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #606578

    walidmoujib7
    Participant

    Good morning
    I notice this error (see image) only on the e-commerce pages, for the privacy policy I use the Iubenda service. How can I solve it?

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    #606776

    Hung Pham
    Participant

    Hi walidmoujib7,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    #606878

    walidmoujib7
    Participant

    Thanks

    #606967

    Artem Temos
    Keymaster
    Xtemos team

    As we can see, you have added this code to the footer widget in Appearance -> Widgets https://gyazo.com/4da99b23ed3c622335d830020aa83e58

    #607202

    walidmoujib7
    Participant

    yes, I know that I inserted the code to integrate the privacy policy widget into the footer, the problem is that on normal pages (see photo 1) the widget is displayed correctly and on the e-commerce pages (see photo 2) yes you see a code that shouldn’t be there, how do you solve it? Thank you

    Maybe I didn’t explain myself well at the beginning. I apologize

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    #607266

    Artem Temos
    Keymaster
    Xtemos team

    Sorry, but we don’t know why this custom code doesn’t work as expected. You need to contact the service provider for help on this matter.

    #607684

    walidmoujib7
    Participant

    ok thanks

    #607947

    Artem Temos
    Keymaster
    Xtemos team

    You are always welcome. Feel free to contact us if you have any further questions.

Viewing 8 posts - 1 through 8 (of 8 total)

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