Home Forums WoodMart support forum probelm with (Free shipping bar ) WITH SOME currencies

probelm with (Free shipping bar ) WITH SOME currencies

Viewing 19 posts - 1 through 19 (of 19 total)
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  • #597488

    tammer888f
    Participant

    when using some currencies
    like (OMR,KWD,BHD )
    the currency bar says ( Free Delivery) . although Goal amount is not been reached
    there are other currencies that work normally
    i use CURCY – WooCommerce Multi Currency Premium
    as a multi currency plugin

    #597638

    Luke Nielsen
    Keymaster

    Hello,

    Looks like the access is wrong – https://take.ms/kzR4p, could you please update it?

    Thank you in advance.

    Kind Regards

    #597753

    tammer888f
    Participant

    I am so sorry
    please find the access

    #598192

    Luke Nielsen
    Keymaster

    Hello,

    I apologize for the delay.

    May I disable 3rd party plugins for testing?

    Kind Regards

    #598591

    tammer888f
    Participant

    Hello
    Yes please go ahead but kindly enable them when done

    #598879

    Luke Nielsen
    Keymaster

    Hello,

    Our theme supports the following two multicurrency plugins:
    – [WooCommerce Multilingual](https://wordpress.org/plugins/woocommerce-multilingual/)
    – [WooCommerce Currency Switcher](https://wordpress.org/plugins/woocommerce-currency-switcher/)

    WoodMart does not support the plugin you mentioned in your message. So I suggest you replace the current currency plugin with the support above.

    Let me know if you have additional questions.

    Kind Regards.

    #598969

    tammer888f
    Participant

    I do have [WooCommerce Multilingual](https://wordpress.org/plugins/woocommerce-multilingual/)
    which you say is supported installed on my website and also the same problem.
    before this funtuntion use to work well with CURCY and WooCommerce Multilingual

    #599289

    tammer888f
    Participant

    what i mean is the plugin [WooCommerce Multilingual](https://wordpress.org/plugins/woocommerce-multilingual/)
    is installed but disapplied and i tried it and also the same problem

    #599346

    Artem Temos
    Keymaster

    Please send us your FTP access so we can check the issue on your website.

    #599643

    tammer888f
    Participant

    hello i Had sent access to the WordPress back end before

    #599651

    Artem Temos
    Keymaster

    You provided us with your admin access but we asked for FTP access to your server so we can edit website files.

    #599672

    tammer888f
    Participant

    ok find attached

    #600082

    Artem Temos
    Keymaster

    After checking your site, we noticed that the display of an incorrect price in free shipping was caused by the CURCY – WooCommerce Multi Currency plugin. In this case, we recommend that you contact this plugin so that they fix this problem from their side, because there is a bug in their code, and while you wait for a response to solve this problem, you need to comment in the file wp-content/plugins/woocommerce-multi -currency/plugins/woodmart.php on line 16 the following code

    add_filter( 'woodmart_shipping_progress_bar_amount', array( $this, 'woodmart_shipping_progress_bar_amount' ) );

    #600252

    tammer888f
    Participant

    hello Dear
    Thank you for investigating the issue
    as you are saying, the issue is caused by CURCY, but even when with other multi currency plugins like WooCommerce Multilingual & Multicurrency with WPML, the issue is appearing. You can try that yourself, as (WooCommerce Multilingual & Multicurrency with WPML) plugin is installed on the website but disabled

    as well as adding
    add_filter( ‘woodmart_shipping_progress_bar_amount’, array( $this, ‘woodmart_shipping_progress_bar_amount’ ) );
    didn’t solve the issue 🙁 please help and for your knowledge, i have no problem using other plugins, which i tried using (WooCommerce Multilingual & Multicurrency with WPML) as you requested but that didn’t solve the issue
    i want to solve the issue asap Please help

    #600265

    Artem Temos
    Keymaster

    You need to use one of these plugins on your website. Using multiple plugins may cause conflicts. Please clarify which one exactly you are going to use for this purpose.
    As for the plugin’s code, you need to remove it and not add.

    #600291

    tammer888f
    Participant

    Hello
    Thank you for the fast replay yes only one plugin is enabled
    and know i had disabled and deleted the plugin (WooCommerce Multilingual & Multicurrency with WPML)
    and still the issue not solved.
    as i told you, the free delivery banner states the currency bar says ( Free Delivery) . although Goal amount is not been reached for the following currencies (OMR,KWD,BHD )
    when choosing other currencies like (AED, SAR, QAR) it works

    #600411

    Artem Temos
    Keymaster

    You need to remove the line of code we mentioned in our previous reply https://xtemos.com/forums/topic/probelm-with-free-shipping-bar-with-some-currencies/#post-600082

    #600416

    tammer888f
    Participant

    Thank you
    the issue is finally solved
    Could this be a permanent solution?
    or I must contact CURCY to tell them to solve there bug
    If i must contact the CURCY people, can you please inform me what to tell them to fix?

    #600433

    Artem Temos
    Keymaster

    They should remove the compatibilty fix from the plugin since we already added it to the theme itself.

Viewing 19 posts - 1 through 19 (of 19 total)