Problem

Hello,

I install the woodmart template and layout on my site is different (smaller) than demo… can you fix it please?

Hello,

Navigate to Theme Settings > General > Site width > Set the Site width “Full Width”.

For the Page container > edit the page with Elementor > Edit Container > Set the Content Width “Full Width” and in the Xtemos layout choose the Stretch Container.
https://ibb.co/s1DYvJ4

Best Regards.

Hello…

doesn’t work…

all pages have problem with width (and product page).

Isn’t like demo.

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Hello,

Now check back your site. Your single product page is in full width:
https://ibb.co/N16xd04

Best Regards.

No, has not been fixed

See the screenshot below

https://ibb.co/xShyCTS

The layout from centerelectric.gr is smaller than woodmart demo (only menu from centerelectric is okay).

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Has not been fixed

See the screenshot below

https://ibb.co/xShyCTS

The layout from centerelectric.gr is smaller than woodmart demo (only menu from centerelectric is okay).

All pages have the same issue and footer… ALL… homepage, checkout, product page, wishlist, compare, shipping methods… normally it should end and start where I drew the red lines like demo….

Can you fix it?

I will send you the login details…

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Has not been fixed

See the screenshot below

https://ibb.co/xShyCTS

The layout from centerelectric.gr is smaller than woodmart demo (only menu from centerelectric is okay).

All pages have the same issue and footer… ALL… homepage, checkout, product page, wishlist, compare, shipping methods… normally it should end and start where I drew the red lines like demo….

Can you fix it?

I will send you the login details…

Also I noticed that with elementor pewview the site is okay (as a woodmart demo) but when i close elementor, site have different layout..

please help me

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Hello,

Your issue has been solved. Please check the site after removing the browser cache.

Best Regards.

No, NOT solve!

see the video… https://drive.google.com/file/d/1veFkCXmT64SD79ck1kcORPMd_29iUjfR/view?usp=drive_link

above is the demo layout (correct layout) and below is my website layout (which is incorrect)

Hello,

Can you please share the login details of your other site to which you are comparing the width?

Best Regards.

Hello,

I am sending you the login details of the other site (centerelectric.eu).

Centerelectric.eu width is okay (it’s like a woodmart demo).

But centerelectric.gr has problem… the width is different… I want it to be just like it centerelectric.eu and woodmart demo…

Let me inform you that the previous template of centerelectric.gr was Basel (Xtemos also).

Hello,

I think it is the cache issue on the site https://centerelectric.gr/ because I have checked the layout that you have created for the product archive page is showing fine in the Elementor page editor: https://ibb.co/NVgCKv2

Also the theme settings will not work on the custom layout that you have created on the site. Now the homepage is working fine with the same width as the other site: https://www.centerelectric.eu/

Please check the homepage now.

Best Regards.

Nothing changed…

Home page and all other pages have different width.

Yes I know that as elementor view all is showing fine.

What cache? I don’t have any active cache plugin…

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Hello again…

Here https://elementor.com/help/changes-dont-appear-online/ I found the solve

When I do Optimized Control Loading-> inactive on elementor settings, all works fine! does it affect anything now that is Inactive?

I have one more problem… with product categories page.. look this video please -> https://drive.google.com/file/d/10jkt15kp44PaE63kuyPEPeC14J9X9bii/view?usp=drive_link

???

Hello,

Sorry for the late reply.

1. Yes, it is ok with inactive the Optimized Control Loading from the Elementor settings.

2. Please disable all the 3rd party plugins from the site and activate only theme required plugins then I will check the issue further.

Best Regards.

Hello,

2. I have already done this… but there is no problem with any plugin… because the site is online, you can disable them yourself and activate them as soon as you finish your work.. but as I said there is no problem with any plugin…

Thank you

Hello,

I visited your website and noticed that all product categories are empty and do not contain any items (screenshot https://prnt.sc/u6rpdprtKHDB). To debug the issue you demonstrated in your video, I need the categories to be populated with products just as you showed in the video.

Best Regards.

Sir you look at false site.

The main domain is centerelectric.gr not centerelectric.eu.

Centerelectric.gr has a lot of products on categories.

Hello,

Ok, I understand which site to check. But please give me permission to switch the child theme to the parent theme, Potentially, when switching themes, sidebar widgets may be lost, so it’s important to take permission from you to switch the theme.

Best Regards.

Okay, you have my permission

Hello,

This issue is not related to our theme because, as we can see in the video (https://monosnap.com/file/J8KjJu1ITRbypeCdJgXkjbpgtSUu9i), it also occurs when using the default WooCommerce theme, Storefront. Each page should display 12 products, but in reality, there are fewer. Since this issue is not caused by our theme, we are not exactly sure what is causing it.

However, we believe it is related to the WooCommerce plugin settings, specifically the “Out of stock visibility” option (screenshot: https://monosnap.com/file/pZxHq28hHr6x1vZr2qCl7HNfW4prAt), because when we disable this option, everything works correctly.

Best Regards.

Hello,

I found the solve.

function show_only_instock_products($query) {
$meta_query = $query->get( ‘meta_query’ );
$meta_query[] = array(
‘key’ => ‘_stock_status’,
‘compare’ => ‘=’,
‘value’ => ‘instock’
);
$query->set( ‘meta_query’, $meta_query );
}

The last thing which I want you to do because I can’t find it is to remove the “number and products” from here (see screenshot).

Thank you

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How can do this?

Hello,

1. Sounds Great! that you have solved the issue by yourself.

2. Please navigate to Theme Settings -> Product archive -> Categories style -> Enable the “Hide product count on category” option.

https://take.ms/d86Ht

Best Regards.

thank you!

you can close this ticket!!

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Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.

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