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problem after using white label options

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  • #321899

    [email protected]
    Participant

    hi there i m currently working on a new project and tried white label feauture.after that many elements including woodmart code are not working anymore and many of the ptions in the backend have disappeared.i cannot even see theme’s options or on woodmart base.
    Prior to that i had a problem with header editor when trying to make changes to logo (it was loading but then stack – no edit allow )
    Please let me know asap if there is something i need to do to restore to previous state cause i m having little time to complete this project.

    thank u

    #321941

    [email protected]
    Participant

    i tried reinstalling woodmart core plugin and some features in front end are working.however in the backend i am not seeing in woodmart tab all options (such as theme;s licensee etc)
    The problem with logo insists (tried several things like editing another preset or even making a new header but nothing really worked-currently i am using information box in order to show logo, but its not the same).Please i attach info for sign in.

    #321945

    [email protected]
    Participant

    tried what u advised to another person having the same problem (deactivating 3rd party plugins and clearing cache) with no luck.

    #322023

    Hello,

    I have logged into your website.

    Now the dummy content tab options and license tab options are visible in the backend.

    Please clear cache and check back.

    Also, try using the Standard logo element of the header builder to display the logo.

    Screenshot for Clarification: https://gyazo.com/0de0683a4295cd0b3a4420498ea950f9

    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)