problem changing site

Hello, I have a problem with changing the settings on the site. when I change the menu settings everything works, but when I change the settings with the goods ( photo size, picture position) everything remains as it was

Hello,

Thank you very much for choosing our theme and for contacting us.

In most cases, this issue is connected to the PHP max input vars limit parameter in your web server configuration. You can check the current value for this parameter in your Dashboard -> WooCommerce -> System status. Usually, this parameter is not allowed to be changed on shared hostings so you will need to contact your host providers and ask to increase this limit. Recommended value for this is 5000

Best Regards

I increased it to 10,000, but it didn’t help.

Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

I have now disabled all plugins and it worked)))) but I don’t understand what the plugin is stopping

there was a problem with the change of the main page.WPBakery Page Builder cannot update. I click on the “update” button and it takes a very long time to load and does not get out of the update notification

Please, use our private content field to share your admin access next time.
So now you sorted it out? Or you have any extra questions that we can help you with?

возникла проблема со сменой главной страницы.Не удается обновить Wpbakery Page Builder. Я нажимаю на кнопку “Обновить”, и загрузка занимает очень много времени и не выходит из уведомления об обновлении

Hello,

The plugin has been updated in Appearance > Install plugins.

In order to change the home page, go to Dashboard > Settings > Reading. It works, I have checked

Best Regards

Thank you very much, everything worked!

You are welcome! If you have any questions please feel free to contact us.

Best Regards

[Author]

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