problem custom layouts in mobile view after update 7.3

hi dev.,
our design in custom layouts (singlel products) are broken after update to 7.3 .,
there is should be 1 coloumn in mobile view not 2 coloumn.,
please check the image.,
how to fix it., thanks

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Hello,

Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder

Thank you in advance

hi,
i have send you the login information.,please check

thanks

Could you please send us your FTP access so we can check it further?

Hi.. How to give you acces to my ftp ??

Hello,

You can post it here, using the Private content field.

Kind Regards

hi dev., please check the information.,

thanks

Sorry, but it is not FTP access. Please, consult with your hosting provider about how to obtain FTP access to your website.

hello hosting provider have to give information like in the private content.,
please check.,
is that correct information ?

As we can see, it works correctly at the moment. Could you please test this from your end?

hi dev.,
after you check our ftp, the layout its work correctly,
but when i do edit the layout, and update.,
the layout back to the 2 coloumn layout??
can you please check the problem??

Hello,

Please, test it on the current Elementor version 3.15.2. Let us know if it works.

Kind Regards

[Author]

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