problem display products

Problem display products for specific category (look attachment) in the second page and the some category problem with some photos ofproducts display very big from the others
https://superaction.com.cy/product-category/a-main-category/toys/infant-preschool-toys/

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Hello,

Please navigate to the Theme Settings >> Product Archive >> Products Grid >> Disable the Masonry Grid option and then check back the site:

https://ibb.co/0FR4PVY

Best Regards.

Hello , this option is already disable

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Hello,

Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

Best Regards

ok the problem is on specific category infant- preschool on page 2 and next

Hello,

First of all update the new version of the theme “WOODMART WordPress NEW: 8.0.4 RELEASED”, update the required plugin, and check the option.
https://xtemos.com/docs-topic/update-the-theme/

If the issue remains, turn off all of the plugins not related to the theme, refresh your cache, and check if the problem persists.
If the issue still remains, let me know and I will check and give you a possible solution.

Best Regards.

Hello, my friend
i make this and deactivate all plugins and problem still remain

Hello,

Your login details are not working. Can you please share the correct logins so I can check and give you a possible solution?

Best Regards

i share now

Hello,

Give me the site access as an administrative role so I can check and give you a possible solution.

Best Regards

here

Hello,

Please confirm the permission for plugin deactivation and switching to the parent/default theme for testing.

Looking forward to collaborating with you!

Best Regards

Hi! Please explain what means switching to default theme. We have done changes on the theme. Are we going to lose them? eshop is live and we can not afford that. We also have some CLUSTER Go plugins. It is extremely important NOT TO BE deactivated (they are the bridge between ERP and WooCommerce). They are anyway installed from day one and have nothing to do with the specific issue. It is extremely critical NOT TO be deactivated at all, not even for a few seconds.

Hello,

You can create a dev site, also called a Staging platform where you can test issues, enable/disable features/plugins thus such changes will affect the main site. The below article will help you to create it:
https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

Best Regards

I suppose we will need to disable bridge synchronization plugins (with erp) on the staging platform to avoid conflicts (and messing up the database)?

Hello,

Disable the bridge synchronization plugins (with ERP) on the staging platform. This will help avoid potential conflicts and prevent any unintended changes to the database. Ensure you test thoroughly in the staging environment after disabling the plugins to confirm everything functions as expected. Let me know if you need further assistance!

Best Regards

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