Problem: Elementor Block Deletion Failure

Dear Xtemos Support Team,

I am encountering an issue where I am unable to delete a block within the Elementor editor. Could you please provide assistance in resolving this?

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Hello,

Please edit the page with Elementor, try right-clicking on the container you want to delete ,and then select “Delete” from the menu and save the changes and clear the site after completely clearing the cache: https://ibb.co/gFhTDsMw

If you have any questions, feel free to contact us.

Best Regards,

Hello sir!
Still not working as you can see in the picture!

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Hello,

I’ve checked your site — the container has been removed, and only the ‘Contact Us’ button is currently visible.
See the Screenshot for clarification: https://ibb.co/gsxpys3

Best Regards,

could you remove it for me please thank you !

Hello,

The brand carousel container has already been removed. Do you want to remove the Contact Us popup button?

Best Regards,

yes sir i don’t know how , only the contact us popup button!

Hello,

Please deactivate all the third-party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then, activate the third-party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists, then keep the third-party plugins deactivated and let me know I will check and give you a possible solution.

Best Regards,

I did exactly what you told me to do, but I’m still getting the error where I can’t delete the button.”

Hello,

I’ve removed the popup button from your site using custom CSS. Please refresh your site and verify that the change is applied.

See the Screenshot for a better understanding: https://ibb.co/3YMr4LxM

Best Regards,

[Author]

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