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Problem Filter and Brandlinks

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  • #349960

    P. Joosten
    Participant

    Good afternoon,
    Since this morning we have a problem with the filters (made with products-> properties), this option no longer works (colors do). Also the brand filter link for example https://muziekhandeljoosten.nl/winkel/?filter_merk=alhambra only the filters are displayed, but no products. If you click on the brand logo of, for example, https://muziekhandeljoosten.nl/product/cort-a5-ultra-ash-etched-natural-black/ for a product, it will not work either. Do you have a solution for us?
    Best regards,
    Peter Joosten

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    #350022

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #350089

    P. Joosten
    Participant

    Hello Elise,
    I deactivated the first plugin and the problem seems to be solved. The plugin reactivated and it continues to work. Thanks for your help.
    Best Regards,
    Peter

    #350139

    You are welcome! We are here to help.

    Wish you a wonderful day!

Viewing 4 posts - 1 through 4 (of 4 total)

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