Problem found in My payment methods page in my account.

Hi,

I have a problem on my “My means of payment” page in “My account”.
Indeed the page remains blank that I have already placed an order and that I am connected or not. I don’t know if the concern comes directly from the theme or not.
Can you help me on this point?

Thanks in advance.

Cordially.

Hello,

Thank you very much for choosing our theme and for contacting us.

Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

Best Regards

Hello,

Alright.
I’ll do that tonight and back to tell you if it works by this way.

Best regards

Hello,

We are here to help. If you have any questions please feel free to contact us.

Best Regards

Hi,

I have the same problem on my “My means of payment” page in “My account”, with the Storefont theme.

Regards

Hello,

It means our theme does not cause or influence the issue. Please contact the payment plugin support.

If you have any questions please feel free to contact us.

Best Regards

Hello,

Alright, i’ll look at that.
Thank you very much for helping me.

Regards

You are welcome! We are here to help.

Wish you a wonderful day!

[Author]

Posts