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Problem importing demo sites

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #561616

    tayyabshah.ts
    Participant

    Hi! Hope you doing well!

    I’m trying to import prebuild sites on my new purchase of Woodmart but everytime i’m greeted with a timeout error (“The import could not be completed due to a low timeout limit on the server. You need to contact your hosting provider and ask them to increase it to 300 seconds.”) however the limit on my host has been set to 300 already.
    I tried looking around online for a fix but unfortunately i didn’t find anything.

    #561619

    Artem Temos
    Keymaster

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #561644

    tayyabshah.ts
    Participant

    Disabled all plugins still facing the same problem.

    #561645

    tayyabshah.ts
    Participant

    Please import Electronics prebuild website.

    #561646

    Artem Temos
    Keymaster

    Please send us your FTP access so we can check it deeper on your website.

    #561654

    tayyabshah.ts
    Participant

    Sent please check

    #561664

    tayyabshah.ts
    Participant

    Issue resolved. What was the problem?

    #561682

    Artem Temos
    Keymaster

    We haven’t made any changes yet. Do you mean that now it works correctly, and you imported the dummy content?

Viewing 8 posts - 1 through 8 (of 8 total)