problem in the menu and at the Top Bar Html Block
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We have a problem with the menu. We want to use the Menu-category-6 template from HTML blocks and we also want it to be full width. However, every time we place our menu items in full width, it overrides the HTML block we have set and positions our submenu items in some default locations that do not suit us.
Also for the Top Bar Html Block,
we created a slider using an HTML block and then placed it in the top bar using the header builder. However, when we go to view it on our site, the slider does not appear. How can we ensure that the HTML block we created appears in the top bar?
Hi webgrowth.gr,
Thanks for reaching to us.
To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) and screenshots that illustrate the problem to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.
Regards,
Hello again,
You can find everything in the private section.
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Hi webgrowth.gr,
Admin credential is incorrect, please check again https://prnt.sc/rNmAS04WjdG9
Regards,
Hello,
you tried to login to the production site.
The new, development site is accessible from ip 185.25.23.140
Try to login by changing your hosts file in your computer.
Hi webgrowth.gr,
Yes, I added IP to host file, but it still doesn’t work.
Regards,
Hello,
I’m sending you again the username and password.
Hello,
I make a typo mistake for the host file.
Hi webgrowth.gr,
Thanks for details.
1. The HTML Block built with Elementor and inherited fixed width of container. You can try to edit HTML Block via Elementor and set Stretch option to Container https://prnt.sc/pFLluwz_ipEH
2. Regarding Slides, this is widget of Elementor Pro, which is out of basic support by default. Can you please try to use Banners carousel instead? And let me know if it works for you.
Regards,
Hello,
About 1. We can’t understand what you mean. I think this screenshot is from my Elementor settings. Also when we try to change the HTML Block option on menu dropdown it only takes the default dropdown. For example, we want to add an HTML Block with an image at the second menu item but it does nothing. Can you fix that or help us by example?
Hi webgrowth.gr,
Could you please record a video demonstrating issue? This will help our developers better understand the problem and find a suitable solution.
Kind Regards,
Hello,
The first menu element happens to work correctly because it has many submenus, and thus it creates the dropdown as we want, whether we add the HTML Block or not. However, the rest of the elements do not accept any changes and maintain a dropdown formatting that we have not set anywhere. If we set a specific HTML Block, it is not accepted.
Here is a video demonstrating the issue.
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Hi webgrowth.gr,
Thanks for the video.
I checked your site and saw that HTML Block didn’t apply to first menu as well.
Because when you set HTML Block to parent menu item, then it cannot be applied due to you already add sub-menu items. Please choose to use HTML Block or add sub-items manually.
Hope it helps.
Kind Regards,
.
