Problem in the product page after update wordpress, woocmmerce and woodmart
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After we updated wordpress, woocommerce and woodmart template to the latest version we have issues to the product page.
Hello,
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best Regards
We deactivated all the plugins that you suggested , but the problem with the product page still continues to exist.
Hello,
I have checked the site, I switched to the parent theme and the product page looks as it should.
Most likely, your customization in the child theme causes the problem. Please copy all the code of functions.php into a separate file and save it, then clear this file in the theme, and add snippet by snippet into functions.php checking your site to detect which one causes the problem.
You would better delete the themes you do not use, leave one default theme for testing, and keep it updated.
Best Regards
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