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Problem loading Pictures

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  • #540471

    Tessic
    Participant

    Hello, I have a problem, that somtimes my producte images wont load, I dont know why this happends sometimes.

    And if the Images are loaded then they sometimes have diffrent sizes, some I used custome size, but some of them are still way so mal, sadly I cant sent screenshot right now, but it will follow

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    #540505

    Tessic
    Participant

    re is the scrrenshot, ther you see the diffrence on the images
    Im using archive products, here are the settings

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    #540614

    Hello,

    Your images differ in size considerably. You need to upload images of the same size.
    Please check this manual how to configure:
    https://xtemos.com/docs-topic/image-size-and-content-alignment-in-a-product-grid/

    For the image loading issue, Please deactivate the third party not related to our theme and check the issue.

    Best Regards.

    #540625

    Tessic
    Participant

    in there no setting to stretch pictures that are smaller?

    #540742

    Hello,

    You can define the “height” of the shop thumbnails by setting up the width:height aspect ratio in the “Thumbnail cropping” section:

    1:1: If you select 1:1, your images will be cropped into squares

    Custom: In Custom you can select the aspect ratio of the image. Here are some of the popular aspect ratios (1:1, 5:4, 4:3, 3:2, 16:9 and 3:1).

    Uncropped: Height of the image will be untouched. Images will display using the aspect ratio in which they were uploaded.

    Best Regards.

    #546913

    Tessic
    Participant

    ok, alright, can be closed

    #546936

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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