problem mobile Menue

Lege dein Kategorienmenü im Header Builder -> Mobile -> Mobile Menüelement -> Ein-/Ausblenden -> Menü auswählen fest
I’ve been searching for hours but can’t get it changed 🙁

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Hi spiky,

Thanks for reaching to us.

Navigate to WoodMart > Header builder > edit default header (highlighted star icon) or you can go through the admin bar directly https://prnt.sc/Ct9ehRDvvDV9

Switch to the Mobile tab, hover on the Mobile menu element, click on the Pencil icon and you can disable/enable an option Show Categories menu or choose the new menu: https://prnt.sc/z532Aa-glTHl

Best Regards,

I don’t have this selection with me

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Hi spoddig,

Please scroll down to bottom in the popup, you will see that option.

Best Regards,

Hello found and it was also activated but does not work

Hello, it doesn’t matter whether it’s activated or not, the result on the phone is the same. In the frontend editor, I see it working correctly, but not on the actual mobile phone. I found something in my error logs.

Hi spoddig,

To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Thanks for your patience.

Regards,

Okay

Hi spoddig,

Please watch recorded video for better understanding https://go.screenpal.com/watch/cTho6BnQSyG

Best Regards,

Laugh, thanks for the video, but I know all that too. It looks right in my editor, too, and it changes nicely in the frontend editor, but not on the real devices. Watch it on your mobile phone and you’ll understand. and I cleared the cache 1000 times before I opened it on my real phone

Hi spoddig,

Can you please provide me admin details of main site? You provided details of other site which is working fine and that’s why I can’t see the difference.

Best Regards,

I have 2 pages, one is just for testing but has the same configuration set to no index
https://www.tiptop24.swiss/ this is only for testing is of no index

https://aldernativ.ch this is my online page

on both is category off
both display everything correctly in the frontend edit preview

but on real mobile devices it always shows an error

pictures

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Hi spoddig,

To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) of live site to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Kind Regards,

Hell i make it https://www.aldernativ.ch/wp-admin

Hi spoddig,

Admin credential is incorrect, please check again.

Regards,

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