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Problem of publishing the demo template theme

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #725632

    alex-5386
    Participant

    After importing and publishing the demo template theme, the navigation bar and slideshow functions are not displayed on other devices logging into the website.

    #725663

    alex-5386
    Participant

    Please help me to solve this problem~thanks

    #725748

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I have checked your site and the slider and navigation bar are showing fine.

    See the screenshot for clarification: https://postimg.cc/Z0rQ6Ncv

    Please check back your site and check the issue after completely clearing the cache.

    Best Regards

    #725814

    alex-5386
    Participant

    Thanks for your checking.
    But,this didn’t work. I could only see the slide show on my computer, but when I logged in to the website using other devices, it couldn’t display properly and the navigation couldn’t be accessed either.

    #725815

    alex-5386
    Participant

    What I mean is that the images and navigation bar can appear, but the carousel effect and text effect are not displayed. Additionally, when the mouse hovers over the “SHOP” navigation item, the category list does not show.
    If you try to browse http://www.va-loc.com, you will encounter a problem. (Without logging in to the administrator account,Because once you log in as an administrator, the problem is solved. However, under normal circumstances, when others browse the web, they will encounter the aforementioned problem.)

    #725841

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Yes, I see the issue. Please deactivate all the third-party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then activate the third-party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists, then keep the third-party plugins deactivated and let me know so I can check and give you a possible solution.

    Best Regards,

    #725886

    alex-5386
    Participant

    The issue has been resolved, thank you.

    #725938

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    You’re Most Welcome!

    Feel free to write back anytime. If you need further assistance, we are always here to help you.

    If you have a minute, we’d truly appreciate your feedback — it helps us improve the product and shape future updates more effectively. We’d love your feedback on our theme:
    https://www.trustpilot.com/review/xtemos.com

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 8 posts - 1 through 8 (of 8 total)

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