PROBLEM SIZING THE GRID'S THUMBNAILS

Hello.

I think I have an issue with the Woodmart template. I would like to put my images in a square (1:1) but it doesn’t work when I choose that option (in personalization > WOOCommerce > product’s images) it looks rectangle (except the last product) and not in a square shape in the preview and when i publish it, there are no changes.

I take some screenshoots to show you the issue.

Can you help me asap.

Thank for your help

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Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

Thank you for replying.
here is the admin access to our dashboard

Kinds regards

Try to install this plugin and regenerate all thumbnails https://wordpress.org/plugins/regenerate-thumbnails/

Thank you, I will try this

OK, contact us when you will have extra questions.

I use the plugin that allows resize and thumbnails but it does not work you have an alternative solution?

Could you please disable all external plugins that are not related to our theme so we can try to run the thumbnails regeneration?

ok thank you! The external plugins are now disabled

Try to set shop catalog images to 350, not to 500.

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