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Problem | Swatches do not display on variable subscription products

Viewing 16 posts - 1 through 16 (of 16 total)
  • Author
    Posts
  • #15220

    NBeyer
    Participant

    The Swatches won’t display on variable subscription product pages.
    They are displayed properly on regular product pages.

    I installed the offical wooCommerce Subscriptions Plugin.

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    #15224

    Artem Temos
    Keymaster

    Hello,

    Thank you so much purchasing our theme and contacting our support center.

    Could you please send us the link where we can see the problem and your admin access?

    Kind Regards
    XTemos Studio

    #15225

    NBeyer
    Participant

    All in private

    #15226

    Artem Temos
    Keymaster

    Could you please provide your FTP access also?

    #15235

    NBeyer
    Participant

    Sorry, I can”t. But I can send you any files you might need.

    #15236

    Artem Temos
    Keymaster

    Sorry, but we need the access to see why variations don’t work correctly for your website.

    #15275

    NBeyer
    Participant

    Sorry, this is not possible. Tell me which files you like to inspect and I can upload those.

    #15276

    Artem Temos
    Keymaster

    But we need to troubleshoot a data flow on your website, we can’t see the problem in the files remotely.

    #15364

    NBeyer
    Participant

    see private

    #15369

    Artem Temos
    Keymaster

    We can’t connect to your server with this data. Could you please check it?

    #15377

    NBeyer
    Participant

    I gave you the wrong ip-address. Sorry.

    #15380

    Artem Temos
    Keymaster

    We can’t edit any files on your FTP. Please, check.

    #15445

    NBeyer
    Participant

    I set the right file permissions. You might still get an error like “can’t set file permissions” but you can edit the files.

    #15449

    Artem Temos
    Keymaster

    Please, check now it works now.

    #15509

    NBeyer
    Participant

    Great, it works. Thank you.

    What was the problem?

    #15510

    Artem Temos
    Keymaster

    Subscription plugin rewrites WooCommerce variable product template. We fixed it for you.

Viewing 16 posts - 1 through 16 (of 16 total)