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Problem when imported the prebuilt website

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  • #541805

    david_96k
    Participant

    Hi,

    I just installed the theme with the installation wizard and imported the prebuilt website (demo retail-2). But now the header is very weird and doesn’t show correctly. Also, the pages that should be imported are completely empty.

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    #541822

    Artem Temos
    Keymaster

    Hello,

    You need to enable Elementor containers before importing our dummy content. You can enable this in Elementor -> Settings -> Features https://gyazo.com/978409216e7ba8e656ed812160359821
    You can remove all the existing content and import it again after enabling this option in Elementor.

    Kind Regards

    #541831

    david_96k
    Participant

    Hi,

    Thank you for your quick reply. I enabled the flex box option in Elementor.

    I also removed the existing content and imported the prebuilt website again but now the pages don’t upload at all. And also the header still looks very weird and has not changed.

    Is there an easy way to delete all content I installed with the prebuild website installer?

    Please let me know.

    #541846

    david_96k
    Participant

    Please check the error i receive when i try to delete all the imported content

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    #541851

    Artem Temos
    Keymaster

    Could you please disable all plugins that are not related to our theme temporarily so we can check it?

    #541869

    david_96k
    Participant

    Sure, I found a way to delete uploaded content and also reuploaded it. And it seems to work fine now! Sorry for all the questions.

    Thanks!

    #541879

    Artem Temos
    Keymaster

    Great, we are glad that you sorted it out! Feel free to contact us if you have any further questions.

Viewing 7 posts - 1 through 7 (of 7 total)

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