Problem When Importing Website.

I just downloaded the theme and stumbled upon a big problem when imprting(see screenshot). my website doesn’t look anything as it should look. Did I miss any steps? All I did was doanload all recommended plugins by woodmart and import the MakeUp Theme.

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Hello,

Thank you so much for purchasing our theme and contacting our support center.

Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
– WoodMart core
– WooCommerce
– Elementor

Thank you in advance.

Do you mean my wordpress details

Yes, we need your admin dashboard so we can check the configuration.

it is in the message bellow

Please disable all plugins that are not related to our theme temporarily so we can check it.

now there are only 3 plugins enabled: elementor woocommerce and woodmart core. Thank you!

We have imported the dummy content on your website. Please test how it works now.

Thank you, it did import. Do you believe any of our plugins caused the problem? And if so which? I attached a list of all of them bellow. And If it is not related to the plugins what was the problem?

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We can’t say exactly which one. You can just keep them all turned off while importing the dummy content. Now you can enable them back one by one.

Kind Regards

thank you very much

You are always welcome.

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