Problem with adding category to product

Hello! I have a problem to add category to a product. Sometimes it works, sometimes not. On a video when it opened categories it didn’t show all subcategories. How to fix it?
Video included.

Hello,

Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

Best Regards.

I don’t know how to check it. Please check it!

Hello,

Navigate to Appearance -> Themes from your WordPress dashboard. Click on the Add New button at the top of the page.
https://ibb.co/nLLJ3k6

Find the default storefront theme using the WordPress theme search option.
https://ibb.co/nLLJ3k6

Hover over the chosen theme and select Install and activate.

Best Regards.

After these manipulations it still not working

Hello,

You have checked with the default theme and the issue still remains. It means it is not our theme issue.

Please contact plugin support in this regard they will guide you better.

Best Regards.

[Author]

Posts