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Problem with adding products to the cart

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  • Author
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  • #709741

    joelmellin
    Participant

    Hello,

    I have a problem with that when I add items to the cart, they are not always staying in the cart, but get deleted or actually not added at all. It seems like it only has to do with variable products. See the video for a full understanding:

    https://www.awesomescreenshot.com/video/49765105?key=7deb32a1951281ec2193fd3114798ac8

    I have tried with another theme and then the problem is not there. I have also tried to disable LiteSpeed Cache, but that does not help.

    #709817

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then, activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and let me know so I can check and give you a possible solution.

    Best Regards,

Viewing 2 posts - 1 through 2 (of 2 total)