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Problem with adding to cart

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • September 14, 2022 at 4:14 pm #405475

    fvss1
    Participant

    I cannot add to cart more than one items ,
    it is still loading forever
    please help me

    September 14, 2022 at 4:28 pm #405477

    fvss1
    Participant

    please help me

    September 14, 2022 at 4:32 pm #405479

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    September 14, 2022 at 5:03 pm #405495

    fvss1
    Participant

    I delete every thing but still I have this problem,

    please help me as soon as possible

    September 14, 2022 at 5:05 pm #405496

    Artem Temos
    Keymaster

    Please, temporarily disable all external plugins that are not related to our theme and switch to the parent theme if you are using a child theme.

    Kind Regards

    September 14, 2022 at 5:12 pm #405499

    fvss1
    Participant

    done, but still I have this problem.

    September 14, 2022 at 5:15 pm #405505

    Artem Temos
    Keymaster

    Please, switch to the parent theme temporarily.

    September 14, 2022 at 5:16 pm #405509

    fvss1
    Participant

    worked now
    what is the problem?

    September 14, 2022 at 5:32 pm #405517

    fvss1
    Participant

    please what is the problem if I activated child theme?

    September 14, 2022 at 5:46 pm #405527

    Artem Temos
    Keymaster

    It looks like you added some custom PHP code to your child theme that causes this problem. You need to remove or fix this code to make this work.

    Kind Regards

    September 14, 2022 at 5:48 pm #405528

    fvss1
    Participant

    which code?

    September 14, 2022 at 5:57 pm #405529

    Artem Temos
    Keymaster

    We don’t know since this code is added by you or your developer. By default, our child theme is empty. And our support doesn’t include fixing of any problems caused by the custom code added by you in the child theme.

    Kind Regards

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Viewing 12 posts - 1 through 12 (of 12 total)