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Problem with Booking Engine by SimpleBooking

Viewing 14 posts - 1 through 14 (of 14 total)
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  • #703763

    luigidesantis.com
    Participant

    Good evening, sorry to bother you. I have a problem with the booking engine provided by Simplebooking. The calendar that opens with the pop-up shows the wrong days. They are one day behind. Unfortunately, the problem seems to be with the theme, as I tried installing it in other themes and it works. Do you know if there is a solution? The day in the bar with the selected day is correct… only in the pop-up for selecting days do they appear wrong.

    Thanks in advance for your time! Kind Regards

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    #703771

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    I have just visited your website and see that the date is shown correctly. Here is a screenshot https://gyazo.com/40be1ac7b27eca5d679f4df2fa085c9c
    (today is 9 Jan).
    Could you please clarify how to reproduce the issue?

    Kind Regards
    XTemos Studio

    #703775

    luigidesantis.com
    Participant

    Hi,
    Thanks for your reply.

    On the popup calendar there is an error… Thuersday 9 January. But today is Friday ( in the bottom bar is correct).

    Thanks!

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    #703830

    Artem Temos
    Keymaster

    Could you please temporarily disable all plugins that are not related to our theme and switch to the default theme so we can see how it should work?

    #703833

    luigidesantis.com
    Participant

    Done! Please let me know quickly. It is a production site. Thanks

    #703835

    luigidesantis.com
    Participant

    Yesterday I tried disabling all plugins, but the problem persists.
    I tried installing the widget on another site with Woodmart Thee and the problem persists. So I tried installing the widget on a simple HTML page and on another site with a different theme, and the problem was solved.

    #703837

    Artem Temos
    Keymaster

    As we can see, plugins and WoodMart are still active. We need to test how it works with other theme and plugins.

    #703841

    luigidesantis.com
    Participant

    Sorry… Done. Let me know

    #703842

    luigidesantis.com
    Participant

    The widget is on the footer of child theme

    #703844

    Artem Temos
    Keymaster

    Currently, I don’t see the widget displayed on the home page.

    #703850

    luigidesantis.com
    Participant

    Try now

    #703855

    luigidesantis.com
    Participant

    Hi, sorry… can I activate all plugin now?

    #703856

    Artem Temos
    Keymaster

    To fix this issue, try to add the following code snippet to the Custom CSS area in Theme Settings.

    .sb__calendar ul {
        --li-mb: 0;
    }
    #703857

    luigidesantis.com
    Participant

    Yes!!!!!!!!!!!!!!!
    Now is perfect!

    THANKS FOR YOUR SUPPORT!

Viewing 14 posts - 1 through 14 (of 14 total)