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Problem with categories with WPML and Woocommerce

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #611367

    Gabriel Mixlife
    Participant

    Hello,

    My website is showing wrong categories after updating a multilanguage product or anything related to WPML and the theme.

    This problem happens only in the main language (French), if i swap to German, Italian or Spanish it works fine.

    This problem looks like an cache, but i disabled and cleaned every possible cache plugin, before coming here I updated everything to see if it would help, but nothing worked. Website version are: WordPress 6.6.2, Woodmart theme 7.6 and the plugins are updated too.

    The only way to make the categories back to normal is going to “Theme Settings” and “Save options”.

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    #611698

    Luke Nielsen
    Keymaster

    Hello,

    Is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please? Also, clarify where exactly it’s not working.

    Kind Regards

    #611913

    Gabriel Mixlife
    Participant

    Yes.

    #612340

    Luke Nielsen
    Keymaster

    Hello,

    I apologize for the delay.

    Try to set this https://prnt.sc/OHkh1FGS_Ecr checkbox for the product categories, then check how it works and let me know.

    Thank you for your time.

    Kind Regards

    #612907

    Gabriel Mixlife
    Participant

    Hello,

    I did what you said but the problem still there.

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    #613365

    Luke Nielsen
    Keymaster

    Hello,

    I apologize for the delay.

    Could you please check how it works with some default WordPress themes like WooCommerce Storefront to understand if it is our theme issue or not?

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)