Problem with category banners on shop page
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Hello Team XTEMOS,
I’m having a problem with one of the category links in the shop. If you follow the given link (or look at the screenshot), you can see that for some reason different category banners appear in the shop’s product grid as if they were products.
They are not supposed to be there. I did not enter a html block or anything alike in the category’s description, so I don’t know why they appear there.
Can you help?
Many thanks in advance!!
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Hello,
Thank you very much for choosing our theme and for contacting us.
You need to change the settings in Appearance > Customize > Woocommerce > Product catalog, you will see the option to configure showing categories and products or just products. Configure the catalog as per your needs.
Best Regards
Hey Elise,
thanks for getting back to me!
I checked this setting but it was set to “Products only” (see screenshot). However, the problem is still appearing on the page.
Any other idea what it could be?
Thanks in advance
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Hello,
Please provide the site admin access to the private area.
Best Regards
Hi Elise,
find attached.
Best
Alexander
Hello,
Please deactivate all the plugins not related to the theme and switch the parent theme, check the category, I see you have the problem in one category only.
Best Regards
.
