Problem with “Checkout Fields Manager”
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When activating the option as stated in the documentation, in the Woocommerce-Checkout field section, this message appears “There has been a critical error on this website. Please check your site administrator’s email inbox for get instructions.” I have verified that my website has the woocommerce_checkout shortcode
Hi ogcortez1976,
Thanks for reaching to us.
I first kindly request you to conduct a check by activating the default WordPress Theme, such as Storefront or Twenty Twenty-Three (Appearance > Themes) and keep WoodMart Core and Elementor or WPBakery plugins activated. This is to ascertain whether the issue you are experiencing is due to our theme or not.
If it doesn’t help you, please provide me temporary wp-admin info (wp-admin URL, username, password) to Private Content area, this will allow me to thoroughly investigate and address your concerns in a more efficient.
Regards,
Hi,
i discovered that the Woodmart checkout manager doesn’t show the request phone field that it must. it shows a field not requesting to fill it even when i turn the field are requests.
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Hello,
Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
– WoodMart core
– WooCommerce
– Elementor/WPBakery Page Builder
Thank you in advance.
.
