problem with childtheme after update 3.1.1.

Good morning,
After recent update the slide cart function doesn’t work. The page has a black fade, but no cart from the right side. Also you can’t go to the cart to see what products are in it. (this is only possible from the home page…when you go to a category, it is impossible…)
Any solution to solve this?

Thanks,
Dennis Gouweleeuw

Hello,

Could you please disable all plugins that are not related to our theme and switch to parent theme so we can check it?

Thank you in advance

Hello,

I did it, but now the site is completely different….no homepage..no footer…
What went wrong?

Please, provide a full admin access so we can check it.

It should be full access now!

You didn’t deactivate plugins and the child theme yet.

sorry, I thought it should me activated in child theme…
now it is parent theme and I think all the plugins are deactivated.

Please, check how this function works now.

Sorry, I don’t know what I have to look for…obviously the website looks fine now, because it is in the parents theme….and not the child.
The parent theme was no problem, but the child theme was….
When I switch to child theme now, it don’t look as it has to be. (I hope you see the difference also)

So for me nothing has changed.

But our child theme is empty by default. So if it doesn’t work with the child theme then you have added some extra code that breaks this functionality.

OK, but then I have to find out why the website went crooked when I deactivated the plugins. So I have to restore my childtheme and come back to you.

Hello,

Now when I am looking at the Childtheme with all the plugins deactivated, it looks not right. When I only activate Advanced Custom Fields PRO the site seems allright, but the problem of the cart still occurs.

So it looks like nothing changed.
What else can I do?

As we said, our child theme is empty by default. So if it breaks your website, then you have put some code inside it that is wrong. You need to review your custom code and repair or remove it completely.

Regards

OK, I will look into that. Thanks.

OK, contact us when you will have any extra questions.

Good afternoon,
Problem solved with child theme!
Now I want to update my life site from 3.1.0. to 3.1.1. and I got an error message:
PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature.
What can I do to solve that problem?

Hello,

I have checked the site now you have the recent version. You need to update Woocommerce and other plugins.

Please clarify

Best Regards

https://www.luanzo-tassen.nl/ is still 3.1.0.
See attached screenshot.
And yes I have to update Woocommerce, but I wait because a whole lot of other plugins are not updated for the new version of WooCommerce yet.
So, can I update to 3.1.1. or should I wait… on my develop environment I did update to 3.1.1. without warnings…

I tried to update again and now there is no problem!
Thanks!

Ok. If you have any questions please feel free to contact us.

Best Regards

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