Problem with custom fonts after latest woodmart update
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Hello,
After updating to the latest Woodmart version, the custom fonts on certain shops stopped working – as in the screenshots (comparing one shop that the fonts load normally and the second, identical shop where fonts are broken). There was no changes made to anything shop-related before updating the theme and plugins. The files containing custom fonts are present on the server. Do you have any idea what might be the problem?
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There’s also certain error visible in the console but I’m not sure if it’s related as it also appear on the shops that the fonts aren’t broken on.
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Hello,
Could you please share the page URL where the custom fonts are not loading correctly and showing errors in the browser console? Also, please provide temporary WP-Admin login details so we can investigate the issue directly on your site.
Best Regards
Sending you the credentials.
Cheers
Hello,
Sorry to say, the login details you provided are not working. Please share the correct login details so I can check the issue and give you a possible solution. Also share the page URL where the custom fonts are not loading.
Best Regards
Sorry, my bad.
Now the credentials are valid – you can log in.
The site is https://bramy.kurek.pl > nav menu > under “OFERTA” you can see the menu where the fonts are incorrect.
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you can compare it to https://kute.kurek.pl where everything is ok
Hello,
I have checked your site, https://bramy.kurek.pl/, and under the Oferta menu the custom font “Quicksand” is loading correctly
See Screenshot for clarification: https://postimg.cc/vgBTzHsy
Best Regards
Hello,
Yes, indeed – it was something on my side – caching issues after updating the plugins.
I reset all cache and everything is back to normal. Thank you.
Please close the ticket.
Hello,
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Best Regards.
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