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problem with description on product page

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  • #386686

    firaskatbeh
    Participant

    The product description on the product page does not appear if the page is not built with Elementor (the description appears for a moment and then disappears)

    #386711

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #386714

    firaskatbeh
    Participant

    please check on the problem with the mobile nave bar in the second language also.
    I translate every single string on my website and everything is well but I found the “wishlist” icon and its label did not show up in the second language although I translated, I mean if the problem was because of the translation I think at least the icon will appear without translation.

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    #386981

    firaskatbeh
    Participant

    the problem is solved.
    thank you.

    #387048

    You are welcome! We are here to help.

    Wish you a wonderful day!

Viewing 5 posts - 1 through 5 (of 5 total)