problem with Element loop grid and the theme woodmart
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Hello, I have a problem with Element loop grid and the theme , ive tried to disable all the plugin and the probleme was not from the plugins , but when ive desactivated the theme , the loop grid was working , so there is a conflict between woodmart and elementor could you please solve the problem please ?
best regard and thank you.
https://www.loom.com/share/4d1673f83cfc491698641245e4cb486c?sid=256e8e80-b15f-438c-b2a9-ed9460e7e8a6
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
ive already did that , i need elementor and elementor pro for that , ive already disabled everything apart from elementor and woodmart plugins , the probleme is definitly from your theme
Thank you. Anyway, we need you to keep them disabled so we can troubleshoot the issue from our end.
And how can we see that the elementor pro is working ?
You can keep both Elementor and Elementor Pro but disable other plugins that are not related to our theme.
ive diabled all the plugins except elementor and woocommerce the problem remains
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here when ive changed the theme it worked
here is the screenshot
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Hello,
Please keep your plugins deactivated and send us your admin access so we can check and help you.
Kind Regards
The plugins are desactivated here are the logins
Could you please send us your FTP access so we can troubleshoot this?
please dont touch anything else
The problem is that you are using our theme’s Product title element in the loop grid which is not designed to be used there https://monosnap.ai/file/m4Yrx93UUheghnQb9CVxSX7s4hTJEW
You need to replace it with Elementor’s product title element instead.
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