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Problem with icons
- This topic has 5 replies, 2 voices, and was last updated 5 years, 2 months ago by Aizaz Imtiaz Awan.
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AuthorPosts
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October 18, 2019 at 6:06 am #150814
keco78ParticipantHi,
I have problem with share icons on floating panel.See attachement.
Thx. for soon answer.
Kečo
October 18, 2019 at 10:34 am #150879
Aizaz Imtiaz AwanKeymasterHello,
I have seen your site. As your social icons did not shown and the square boxes shown instead.
Clear Cache Plugin or Server Cache:
I noticed that you are using the Wp-Rocket cache plugin. You need to clear its cache content in order for the front end content to be updated.
Screenshot: https://jmp.sh/KmClXP8
If your web hosting company has a server cache, you will need to clear it in order for your content to be updated on front end. You will need to contact your web hosting company, if you are not sure if there is any server cache on your web hosting package.
Also please once check without minify the CSS as well.
If you are using a Content Delivery Network ( CDN ) to load your font files, you will need to contact your CDN provider and ask them for the codes to add in your .htaccess to enable Cross Origin Resource Sharing.
You will need to contact your web hosting company for assistance, if you do not know what is a .htaccess file or how to alter it properly. Doing it incorrectly will cause internal errors on your web server and crash your site.
Best Regards.
October 21, 2019 at 5:13 am #151265
keco78ParticipantHi,
I cleared Cache Plugin or Server Cache.
I try disabled cache plugin WP-Rocket – dont fix my problem.
I disabled server cache and clear server cache – dont fix my problem.
I disabled minify the CSS function – dont fix my problem.
I contacted my hosting support. They was told the mistake was on the theme side.
Any other idea?
Kečo
October 21, 2019 at 8:44 am #151315
Aizaz Imtiaz AwanKeymasterHello,
This is also possible that some of the third party plugin is the cause of this issue.
Because on my test site those icons shown perfectly fine and not the square boxes.Kindly deactivate all the plugins not related to the theme and check. If the problem disappears, activate plugins one by one checking the issue, to detect which plugin causes the problem.
Screenshot for clarification: https://jmp.sh/iYkPwR3
Best Regards.
October 21, 2019 at 6:40 pm #151487
keco78ParticipantI disabled all plugins and the problem still persists 🙁
October 22, 2019 at 5:45 am #151541
Aizaz Imtiaz AwanKeymasterHello,
I noticed that error shown in your console due to resources not loading properly due to some reason. You can check the below screenshot for clarification: https://jmp.sh/dOALGHK
Just remain the plugins disabled and provide me your login credentials in private area so I can check and help you out.
Best Regards.
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