Problem with Loading Custom header

Hello,

First of all thank you for your time!

I having an issue were the header is not loading correctly 50% of the time.

I open the website, Header loads normal, I open a product page, the header is not showing. I refresh the product page: Header is now showing. I refresh the page again: Header is not showing. Refresh again: header is showing. Refresh again: header is not showing.

I tried it on different browser, clearing all cookies etc. Still the same issue.

I do not know where to look to solve this, hope someone can give me advice on where to look.

I added 2 screenshot, one with correct loading and one with a non loading header.

Any help is appreciated! Thanks a lot

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Hello,

Thank you very much for choosing our theme and for contacting us.

I am checking the product page and I see the header clearly: https://gyazo.com/1d36c5fae60c5e41c464a1a266a988d8

Please clarify the problem and provide page URL.

Best Regards

If you refresh the page you are showing in the video. 1 or 2 times. Then the page will load how it should load. Now there is a huge room between header and product page.

Please again to clearify:

I sent 2 examples in the opening post as screenshot.

Example 1: is how it should look.
Example 2: is error, how it not should look..

The video you show me is like example 2 so you DO see the problem!

First time opening on a clear browser loads 100% of the time correct. But when you continue by going to other pages. then issues are happening 50% of the time. And reloading the page will fix it 90& of the time. But as soon as you open another page again. It can happen again 50% of the time

Even after turning off al plugins, clearing cache etc. I still have the issues.

I have the same site, same settings, same design in a test server. Here it works perfectly. I do not understand why

Fixed the issue by removing WP rocket (caching) plugin.

Case can be closed.

Ok. If you have any questions please feel free to contact us.

Best Regards

[Author]

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