Problem with login : Need to login 2 times to be logged in
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Hello,
we have a recurring problem for several weeks. To log in to our website, you need to enter your login information and click on “login” twice in a row to be connected. On the first attempt, the site doesn’t connect us directly.
It’s very inconvenient, and we have received a lot of feedback from customers about this.
Can you help us resolve this issue?
N.B : Please note that sometimes it works on the first try, but other times you need to try logging in twice.
Hello,
I have visited your site and created an account on your site it is working fine:
Screenshot for clarification:
https://ibb.co/fnWXMTx
You said that sometimes it works on the first try. Sometimes, outdated or cached files can cause display issues. Clear your browser cache and check the issue.
If the issue remains Please check the issue on one of the default themes, for example, Storefront to understand if our theme causes the problem and Try to deactivate all the plugins not related to the theme and check.
Best Regards.
.
