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Problem with login sidebar when WP Rocket page cache is activated

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  • #696622

    thomas-8605
    Participant

    Hello,

    we using wp-rocket and enabled user cache which is very important for us.
    Its working great with all plugins, but when we enable wp-rocket with woodmart we have the problem that the login via sidebar is not working.

    1) Enter in the site.
    2) cLick login/register and login via sidebar.
    3) You will be redirected to /my-account/ page and you you see again field to enter username and password.
    Entering login data in /my-account/ page is always working. But not via login sidebar.

    We can see some other user report exactly the same issue. For example here:
    https://xtemos.com/forums/topic/problem-with-login-sidebar-when-wp-rocket-page-cache-is-activated/

    Wp-rocket told us it shoud work if the theme working exactly based on wordpress codex.
    You can fix that issue please?

    #696654

    Artem Temos
    Keymaster

    Hello,

    To assist you better, we kindly request that you disable all plugins not directly associated with our theme. Additionally, please provide us with your admin access credentials, so we can log in and diagnose the issue. For the proper functioning of our theme, please ensure the following essential plugins remain activated:

    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance for your cooperation.

    Best regards

    #696701

    thomas-8605
    Participant

    Hello,
    we already disabled all not needed plugins. We also using woodmart default theme and no childtheme/no custom functions.php. Also tested in a fresh wordpress installation.

    You need also ftp, or only wp user login?

    #696870

    Artem Temos
    Keymaster

    Yes, please send both admin access and FTP so we can troubleshoot this properly.

Viewing 4 posts - 1 through 4 (of 4 total)