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Problem with Mobile header menu (html blocks menu)

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  • #645638

    webkosmos
    Participant

    We are facing an issue with the mobile header menu on the website. The HTML block takes too long to load, causing the menu to be unclickable. What could be the reason?

    #645784

    Hello,

    1. I have checked the mobile menu, and I don’t see an HTML block included—only submenu items are present.
    If you’re experiencing any issues, please record a short video demonstrating the problem so I can better understand and assist you effectively.

    2. Please deactivate all the plugins except these:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem. Also switch to the parent theme and check the issue.

    Best Regards,

Viewing 2 posts - 1 through 2 (of 2 total)