Home Forums WoodMart support forum Problem with product filter search

Problem with product filter search

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #480538

    afconsulting.fabio
    Participant

    Hi,
    I have a problem with product filter search:
    On the home page I have inserted a search bar for product filter but if I search for a category and click filter it takes me to the correct page but if I go back to the home page and search for a different category it takes me to the same page as the first search. Like it can’t update the search. How can I fix? Thank you

    #480686

    Hello,

    Please share the WP admin login details of your site so I will check and give you the possible solution.

    Best Regards.

    #480701

    afconsulting.fabio
    Participant

    Thanks.

    #480870

    Hello,

    Your issue has been solved. Please check the site after removing the browser cache.

    Best Regards.

    #482061

    afconsulting.fabio
    Participant

    Could you please help me

    #482066

    afconsulting.fabio
    Participant

    It works on a PC but doesn’t work on a smartphone

    #482327

    Hello,

    It is not the theme issue. It is the issue with server timeout. You need to contact the host support and ask to increase the Timeout.

    Best Regards.

    #482341

    afconsulting.fabio
    Participant

    It doesn’t seem to me that the problem is due to the server, on desktop it works. I attach the video of the error from mobile. also how did you solve the problem for desktop? so I can also modify for other sites. Thank you

    #482343

    afconsulting.fabio
    Participant

    It doesn’t seem to me that the problem is due to the server, on desktop it works. I attach the video of the error from mobile. also how did you solve the problem for desktop? so I can also modify for other sites. Thank you

    Attachments:
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    #482698

    Hello,

    I have checked your site and all is working fine on my mobile. Please check your site after removing the browser cache on mobile.

    Please see the video from my mobile.
    https://www.dropbox.com/s/ebu429wmlard2cv/XRecorder_19072023_191433.mp4?dl=0

    Best Regards.

    #484122

    afconsulting.fabio
    Participant

    I’m sorry but it still doesn’t work for me, now it doesn’t work again on the pc. How can I fix this, I would like like in your video to refresh the page

    #484288

    Hello,

    I did not see any issue on the desktop or mobile.

    I have applied the patch from the Woodmart >> Patcher >> Applied the Patch #475894

    Best Regards.

    #484529

    afconsulting.fabio
    Participant

    Please help, I’ve been having the same problem for weeks. when I search by filter, going back and changing the filter gives me the same page as seen in the video

    Attachments:
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    #484986

    Hello,

    Our developers have fixed that on the site, please check.

    We will add this fix to the nearest update.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 14 posts - 1 through 14 (of 14 total)