Home Forums WoodMart support forum Problem with product images

Problem with product images

Viewing 17 posts - 1 through 17 (of 17 total)
  • Author
    Posts
  • #483638

    byotia
    Participant

    I have a problem with product images

    On the main page, the product images change
    And other product pictures become
    I don’t know what the problem is
    Upon entering the product, pictures of the original products appear

    #483639

    byotia
    Participant
    #483746

    Hello,

    Go to Theme Setting > Product Archive > Product Styles > disable the option Hover image.

    Best Regards.

    #483749

    byotia
    Participant

    It is already disabled
    My problem is not with hovering images
    My problem is that the product shows pictures of other products. I don’t know what the problem is
    Why does he show pictures of other products?

    https://ibb.co/0M9yTnK

    #483829

    Hello,

    Please share the small video for better understanding. Also share the wp logins details of yours site i will check and give you a possible solution.

    Best Regards.

    #484464

    byotia
    Participant

    https://www.raed.net/file?id=279003
    https://www.raed.net/file?id=279004
    https://www.raed.net/file?id=279005

    The problem is that the product images are messy
    Each product displays images of another product

    #484557

    Hello,

    You have added these images in the product gallery while editing the products. Please remove these images from the edit product page.

    If you have any questions please feel free to contact us.

    Best Regards.

    #484565

    byotia
    Participant

    This image has not been added to the product gallery This picture is for another product In the previous template, the problem did not exist Enter the product page and you will find pictures of other products that are not in the photo gallery

    #484612

    Hello,

    Please check how it works with the default WordPress theme and Woocommerce Storefront theme just to check whether the issue is with our theme or not. Also, please check the site with our theme but only with the theme default plugins activate, and deactivate all the 3rd party plugins from the site.

    If it works fine with the default WordPress theme then provide the admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards

    #485200

    byotia
    Participant

    I did everything and it didn’t solve the problem The same problem, the product shows pictures of another product Customers cannot shop if they enter the product and find pictures of another product

    Attachments:
    You must be logged in to view attached files.
    #485202

    byotia
    Participant

    And this is from inside the product page, the pictures differ

    #485203

    byotia
    Participant

    And this is from inside the product page, the pictures differ..

    Attachments:
    You must be logged in to view attached files.
    #485300

    Hello,

    You have checked the issue with the default theme and the issue still remains. It means it is not our theme issue. Please contact the WooCommerce support in this regard they will guide you better.

    Hope you can understand!

    Best Regards.

    #486156

    byotia
    Participant

    Could that be the problem From adding dynamic discount Is there an addition to the dynamic deduction that is compatible with the topic? To make a wholesale discount for all products

    #486241

    Hello,

    Can you please once try deactivating all the third party Plugins on your Site. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue.

    If the issue remains, contact the woocommerce support in this regard they will guide you better.

    Best Regards.

    #486246

    byotia
    Participant

    I want to add a dynamic bulk discount that is compatible with the theme

    #486304

    Hello,

    Sorry but there is no option in Theme Settings available for that. Discount is the Woocommerce functionality and WoodMart does not influence that.

    It requires customizations and this is beyond our limitations and support policy.
    Please check this manual:
    https://woocommerce.com/document/bulk-discounts-for-woocommerce/

    Best Regards.

Viewing 17 posts - 1 through 17 (of 17 total)