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Problem with product images

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #489066

    byotia
    Participant

    Welcome
    I have a problem with product images
    Each product shows pictures of another product
    I wrote a topic before this topic and the problem has not been solved
    Is it possible to solve the problem or change the theme to another theme?

    https://ibb.co/C5kQG8v
    https://ibb.co/DLQWNRX
    https://ibb.co/r0ghZ76

    #489100

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    If you found the issue with woodmart theme then deactivate the third party plugins on your site and let us know i will check and give you a possible solution.

    Best Regards.

    #489105

    byotia
    Participant

    Hi, thanks for your reply Yes I disabled all components and the problem is not resolved Another theme was tried and there is no problem The only problem is your issue

    #489224

    Hello,

    I did not see the issue on your site, the images are showing fine on the hover. Can you please share a small video of your issue?

    Best Regards.

    #489408

    byotia
    Participant
    #489422

    byotia
    Participant

    Hello
    I tried to deactivate all plugins
    But the problem is still here
    Sometimes the website works good but sometimes the problem returns, i just want to solve the problem permanently
    And i send the video before
    Thank you

    #489557

    Hello,

    I have visited your site and checked the “Kerman bohemian rugs 8” which you have sent me the screenshot . It shows the two images one in white color and one in red color. But on the backend there are only the red colors’ images.

    And I have checked your site with the default theme and the issue still remains. It means it is not our theme issue.
    Screenshot for clarification:
    https://ibb.co/wppNGWc

    Best Regards.

    #489600

    byotia
    Participant

    Do you know what the problem is?

    #489663

    Hello,

    Please deactivate all the plugins except these ones:
    Slider Revolution
    WPBakery Page Builder
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem. If the issue remains, contact the woocommerce support in this regard they will guide you better.

    Best Regards.

    #489691

    byotia
    Participant

    I think the problem is in my site We will rebuild the site again Can I do the template on the new site?

    #489790

    Hello,

    Yes you can rebuild your site and can import the demo template from Theme Settings > Pre Built Websites and choose the template style you want.

    If you have any questions feel free to contact us.

    Best Regards.

Viewing 11 posts - 1 through 11 (of 11 total)