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Problem with products tab, multilingual website

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #271089

    camping-jack
    Participant

    My website is multilingual and translated using WPML. The theme element ajax products tab has been used on the homepage. This works well in the English language, but there is a problem in the other languages. With the displayed setting items per page = 10 (Picture-2), the homepage will show 10 products in the Dutch language and the other products in English.(picture-3) This is also the case with all other languages (DE and FR). If I enter the maximum number of products, all products will be shown in the dutch language (or DE and FR). Can you explain why this is and how this can be solved?

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    #271095

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please make sure you have created the translation for all the products, all the categories, all the attributes and items.

    WPML wouldn’t show an English translation in the Dutch language.

    Best Regards

    #271200

    camping-jack
    Participant

    Hello,

    My english is not very good so you may not have understood it. All products are well translated and visible in all languages. If you look closely at picture-3 you can see that the NL products are visible first and then continue with English products / text. If you are familiar with WPML then you know that untranslated products will never be visible and certainly not in the wrong language. As you can read in my last sentence that when I put the number from 10 to 100, for example, all products are visible in the correct language. So your Ajax products tab seems like the problem to me. (As you can see at http://www.camping-jack.eu, the 14 products are shown in the correct language in all languages. Here I have applied this setting.) Infinit scrolling is therefore not usable now. Unless you have another explanation.

    #271279

    Hello,

    Please provide your site admin access to the private area. I will check deeper.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes. Please make the full backup of your site.

    Best Regards

    #273333

    camping-jack
    Participant

    Hello,

    Had previously provided these login details, but now see that the message is not (anymore) present.
    Another additional comment: I discovered that when I logged in the last 4 products, at the NL-DE-FR, are not in English. So you only see my problem when you are logged out. As you can see at picture-3.

    #273512

    Hello,

    Sorry for the delay, please try to enable http://prntscr.com/10m0r48

    If you have any questions please feel free to contact us.

    Best Regards

    #273525

    camping-jack
    Participant

    I activated your solution and then tested the website. Your solution solved my problem. Thank you very much for this service. Greetings Peter

    #273549

    You are welcome! If you have any questions please feel free to contact us.

    We will appreciate highly if you spend a couple of minutes and answer the questions provided here: https://8uehqcg4tjy.typeform.com/to/IgyV2EiP

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)