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problem with site
- This topic has 11 replies, 2 voices, and was last updated 1 year, 9 months ago by
Pipeworkpieces.
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January 19, 2024 at 3:44 pm #531572
PipeworkpiecesParticipantI am having a problem with the theme all of a sudden home page looks good but as soon as you load any product page only garbage is seen.
I deactivated your theme and tried the standard one and no problems.
Here is a screencast of what I mean please advise how to fix.
https://www.awesomescreenshot.com/video/24186782?key=ccdfe69d4536fd4990314898ae18760d
LewisJanuary 19, 2024 at 3:53 pm #531577
Artem TemosKeymasterHello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builderThank you in advance
January 19, 2024 at 3:59 pm #531581
PipeworkpiecesParticipantok can you confirm you see the same thing as I am now on a different computer at my office and I cant see the same as I see on my phone. BUT I did review yetsreday’s mouseflow recordings and anyone on a mobile platform saw what I sent you so I am confused if it is still in effect 🙁
January 19, 2024 at 4:09 pm #531586
PipeworkpiecesParticipantok all deactivated see login link for admin below in private content section and advise.
January 19, 2024 at 4:18 pm #531594
Artem TemosKeymasterYou need to disable rocket loader on your website temporarily so we can test https://gyazo.com/437d95000757495542ab204bdb6f510d
January 19, 2024 at 4:25 pm #531599
PipeworkpiecesParticipantno plugins other then the ones you requested or the temp login for admin are enabled.
Wp-rocket is disabled for your testing.January 19, 2024 at 5:02 pm #531611
PipeworkpiecesParticipantis there still a problem ?
January 19, 2024 at 5:18 pm #531615
Artem TemosKeymasterYou can open your page source and notice that extra attribute is added to all resources https://gyazo.com/437d95000757495542ab204bdb6f510d
It means that some optimization mechanism is still active on your website.January 19, 2024 at 5:27 pm #531620
PipeworkpiecesParticipanti do not know how to close that as wp-rocket is deactivated as shown here.
Attachments:
You must be logged in to view attached files.January 19, 2024 at 5:29 pm #531624
PipeworkpiecesParticipantalso I opened 3 or 4 pages and view page source does not show that string you are showing me.
January 19, 2024 at 5:43 pm #531635
Artem TemosKeymasterWe checked your category page but don’t see the problem with the background image. Here is a screenshot https://gyazo.com/bef895e0328a4bf828da17b27a176b8b
January 19, 2024 at 5:45 pm #531636
PipeworkpiecesParticipantok I will re enable my plugins and keep an eye out if it happens again.
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