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Problem with slider on pages in another language (wpml)

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  • #591107

    federalbornoz
    Participant

    For a few days now I’ve noticed that the sliders on the main pages in the other languages ​​(English/Chinese) are no longer being displayed. Everything was working fine before I updated the theme to the latest version 7.5.2. To manage the other languages ​​I use WPML.

    In the main language the slider is displayed without any problem. When I check the other languages ​​it doesn’t load. When I edit the pages in Elementor, you can see that the slider is fine, but when I view the production site it doesn’t display.

    I have also disabled the LiteSpeed ​​plugin to see if it’s a problem with that plugin but no, the problem continues.

    I have tried placing the slider on other pages and it doesn’t work either.

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    #591267

    Hello,

    Please disable the 2FA from the site login, then I will be able to access the site and check the settings and let you now the solution.

    https://ibb.co/T87St7t

    Best Regards.

    #591287

    federalbornoz
    Participant

    Done, I already disabled 2FA

    #591517

    Hello,

    You should not add the slides separately for each language, you should translate the slides into other languages then it will work fine: https://ibb.co/Lx9QJg0

    In this same way you should translate the slider into all languages and this time you have added the 3 separate sliders but all in the same language: https://ibb.co/PFGqsQF

    Best Regards.

    #591590

    federalbornoz
    Participant

    Thank you very much. That was the problem, it must have been misconfigured when I updated the WPML plugin.

    #591654

    Sounds Great! that your issue has been solved.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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