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Problem with store filters

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #460033

    zondur
    Participant

    Hello!
    I have a problem with store filters. I made the settings according to your instructions and the analogy of the installed filters initially.

    But not all filters are displayed.
    Help me figure out this problem.

    • This topic was modified 1 year, 10 months ago by zondur.
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    #460040

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    #460043

    zondur
    Participant

    Hello!
    Attached login and password in a private window.

    #460188

    zondur
    Participant

    Hello!
    I want to clarify the details of my problem with Store filters #460033.
    Did you manage to get into the Admin Panel and figure out what the problem is?
    I noticed that other people on the forum have a similar problem. Is it possible to find out the time frame for solving the problem and the answer?

    #460280

    Hello,

    Unfortunately, your site is not reachable.

    Please make sure every attribute has been assigned to at least of two-three products.

    Best Regards

    #460300

    zondur
    Participant

    Hello!
    Login and password are not suitable for access?
    I checked and was able to login to the admin panel with those passwords.
    Perhaps access to two people at once is prohibited?

    I made a special administrator account for you, please check.

    Plus about the filter. Part of the problem was identified.
    But I also encountered the fact that periodically, after an indefinite time, goods disappear from the filters.
    The only thing that revives them is (Regenerate the product attribute overview table)

    • This reply was modified 1 year, 10 months ago by zondur.
    #460570

    Hello,

    When I try to enter your site I see this: https://gyazo.com/7e97610119778ca083fefd9f7ffc3cee

    Please check blocks by country or IP with your host.

    Best Regards

    #460687

    zondur
    Participant

    Hello!
    Yesterday all versions of the site were deleted!

    #460831

    Hello,

    I still cannot reach your site.

    Please let us know when the site is workable again or provide newly created site access.

    Best Regards

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