Problem with Tag and 404

This topic has 9 replies, 2 voices, and was last updated 3 months, 3 weeks ago by Hung Pham.

Viewing 10 posts - 1 through 10 (of 10 total)

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July 19, 2024 at 11:37 am #584398

wima
Participant

Hi,

We have the problem that we come to a 404 page when we click on the tag or want to access it.

It doesn’t matter whether it’s a post or product tag etc.

July 20, 2024 at 6:44 pm #584592

Hung Pham
Keymaster

Hi wima,

Thanks for reaching to us.

First of all, I’m really sorry have taken long time to reply you due to the weekend.

To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) and screenshots that illustrate the problem to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Regards,

July 25, 2024 at 7:01 pm #585805

wima
Participant

can you check please ?

July 26, 2024 at 10:04 am #585924

Hung Pham
Keymaster

Hi wima,

Thanks for reaching to us.

I can access tag without any issues, please double check https://prnt.sc/_T_KBJE6G92U

Regards,

July 26, 2024 at 12:54 pm #585987

wima
Participant

ok, can you please check this ?

July 26, 2024 at 12:58 pm #585988

wima
Participant

seems not to work on Post Tags

July 27, 2024 at 12:16 pm #586140

Hung Pham
Keymaster

Hi wima,

Would you mind if I deactivate extra plugins for testing? Please confirm me back.

Regards,

July 30, 2024 at 4:10 pm #586800

wima
Participant

Which one ?

July 30, 2024 at 5:38 pm #586839

wima
Participant

please see below

July 31, 2024 at 5:14 pm #587086

Hung Pham
Keymaster

Hi wima,

I will deactivate all extra plugins for testing, please confirm me back.

Regards,
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