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Problem with Tag and 404

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #584398

    wima
    Participant

    Hi,

    We have the problem that we come to a 404 page when we click on the tag or want to access it.

    It doesn’t matter whether it’s a post or product tag etc.

    #584592

    Hung Pham
    Keymaster

    Hi wima,

    Thanks for reaching to us.

    First of all, I’m really sorry have taken long time to reply you due to the weekend.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) and screenshots that illustrate the problem to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    #585805

    wima
    Participant

    can you check please ?

    #585924

    Hung Pham
    Keymaster

    Hi wima,

    Thanks for reaching to us.

    I can access tag without any issues, please double check https://prnt.sc/_T_KBJE6G92U

    Regards,

    #585987

    wima
    Participant

    ok, can you please check this ?

    #585988

    wima
    Participant

    seems not to work on Post Tags

    #586140

    Hung Pham
    Keymaster

    Hi wima,

    Would you mind if I deactivate extra plugins for testing? Please confirm me back.

    Regards,

    #586800

    wima
    Participant

    Which one ?

    #586839

    wima
    Participant

    please see below

    #587086

    Hung Pham
    Keymaster

    Hi wima,

    I will deactivate all extra plugins for testing, please confirm me back.

    Regards,

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Viewing 10 posts - 1 through 10 (of 10 total)