Problem with the cart

after adding products to the cart, if I change the page or refresh the products and the order are no longer visible

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Hello,

Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the wp logins details i will check and give you a possible solution.

Best Regards.

I tried deactivating all plugins but the problem persists.

Other info

Hello,

Sorry to say that your given login details are not working, please share the correct login details of your site.

Best Regards.

ok

Hello,

Sorry to say but your provided WP-ADMIN Login details aren’t working. Can you please share valid WP-ADMIN Login details of your Site so that we can proceed further and check the issue on your Site and assist you accordingly.

Best Regards

ok i send u a picture

[pilonepaolo]

sorry here login this was last access i think ther’s a problem to insert special caracter on private info

• This reply was modified 2 years ago by pilonepaolo.

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Hello,

You are using an old version of the theme. Update the new version of the theme “WOODMART WordPress NEW: 7.3.4 RELEASED” and update the required plugin and check the issue.
https://xtemos.com/docs-topic/update-the-theme/

I await your response.

Best Regards.

[Author]

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