Home Forums WoodMart support forum Problem with the cart

Problem with the cart

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #568203

    simone_h1
    Participant

    Hello I just downloaded the latest release of the theme and I’m always more in love with that.
    But I found a problem regarding the cart and the pop-up.
    It’s totally blank even if I have a product in the list could you please help me?
    It happen only when I’m logged.
    And a little extra, I add the re-captcha to the website because I receive too many fake customer on it, it works fine, but if you try to log at the fist try the check-box for the re-captcha didn’t show up. If I update the page it shows up how is that possible?

    Attachments:
    You must be logged in to view attached files.
    #568319

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    01. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP login details so I will check and give you a possible solution.

    02. Please make a full backup of your site and check how it works with the default WordPress theme like WooCommerce Storefront to understand if it is our theme issue or not.

    Best Regards.

Viewing 2 posts - 1 through 2 (of 2 total)