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problem with the dokan chat button

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  • #421152

    Hi, I have a problem with the dokan chat button and the support button when I activate the Catalog mode in woodmart.

    The buttons disappear when I activate the catalog mode.
    I am sending screenshots. I also leave data of the stage I created so you can test.

    thanks

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    #421198

    Luke Nielsen
    Keymaster

    Hello,

    Could you please provide updated access to the admin dashboard so I can check what is wrong there?

    I look forward to hearing from you.

    Kind Regards

    #421346

    Sorry. I forgot the stage login details.

    You can deactivate or modify what you need and if you can fix it then tell me how to do it or send me the code.

    To avoid opening a new ticket, I send you a new screenshot of another problem with dokan. it is the widget of opening and closing in the store of the dokan seller. it overlaps with what is below (screenshot).

    Thanks!

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    #421640

    Luke Nielsen
    Keymaster

    Hello,

    1. These buttons from the Docan plugin are situated in the same HTML tag as the default “Add to cart” button from Woocommerce, therefore our “Catalog mode” option hides this default tag with the buttons of the Docan. In general, it’s not a theme issue but I have a suggestion for you.

    You can enable the “Catalog mode” for the Shop page using our theme presets in Theme Settings -> Settings Presets -> create a preset with the condition as in the below screenshot:

    https://monosnap.com/file/5vMURyoCszRaX1T1XrDG4O1rDINey6

    Then navigate to Theme Settings of this preset -> Shop -> enable the “Catalog mode” option.

    https://monosnap.com/file/79pRKLKrdQ8pBfBPjx7VrHu1sUfddL

    Thus you will hide all “Add to cart” buttons for the Shop page. On the product page the “Add to cart” button can be hidden with the help of the below code:

    .single_add_to_cart_button {
        display: none;
    }

    As a result, all “Add to cart” buttons will be hidden and the buttons from the Docan plugin will be displayed:

    https://monosnap.com/file/tHQRdTMmiXfDSpJnvCAegnI8wFDU8m

    2. The below code will help you to solve the issue with the Docan widget.

    .dokan-theme-woodmart .dokan-single-store .store-open-close-notice {
        z-index: 10 !important;
    }

    Both custom codes enter into the “Global Custom CSS” area in Theme Settings -> Custom CSS.

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)