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Problem with the filters

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  • #429267

    yorgos
    Participant

    1. Hi xtemos support https://www.loom.com/share/77c25eaa54314d5ba8d16b5df0eb458b

    see the above video, in the filters appears the sold out product, for example the size 12Y it is out of stock but when you use the filters this product appears, this is wrong something not working correct in your filters and get also the sold out variation sizes

    2. The other issue is tha the set sizes not working after the last update https://www.loom.com/share/76cca73b9f914ea09b79c4e964fa6c81

    #429280

    Artem Temos
    Keymaster

    Hello,

    1. Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand if is it our theme issue or not?

    2. Please, disable all external plugins temporarily so we can check what is wrong there.

    Kind Regards

    Regards

    #429439

    yorgos
    Participant

    Hi i reply but you didnt receive the answer https://tinyurl.com/2ffz9m43 disabled the plugin and continue the problem

    i cannot swith to default theme the i use your filters widget you can see in attached image

    also i have more than 50 orders per day so it is impossible to disable for long the theme and features

    #429761

    Artem Temos
    Keymaster

    In this case, you need to create a staging development copy of your website. You will be able to do such kinds of experiments without harming your production website.
    You can test it with WooCommerce filters instead. WooCommerce provides this functionality. Our theme widgets are wrappers that add some extra styles but don’t influence the actual algorithm.

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)