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Problem with the footer.

Viewing 20 posts - 1 through 20 (of 20 total)
  • Author
    Posts
  • May 24, 2018 at 10:24 am #59153

    Michal2018
    Participant

    The footer on the page has disappeared. I added a footer link. Please, help me.

    May 24, 2018 at 11:01 am #59165

    Elise Noromit
    Member

    Hello,

    Please navigate to Theme Settings > Footer, make sure you have activated footer, chose the proper layout and navigate to Appearance > Widgets and fill your footer with widgets.

    Best Regards

    May 24, 2018 at 11:33 am #59186

    Michal2018
    Participant

    Hello. It is selected and filled out. The footer was visible until today. I added one link and disappeared.

    May 24, 2018 at 12:17 pm #59214

    Elise Noromit
    Member

    Hello,

    Please provide your site access I will check the settings

    Best Regards

    May 24, 2018 at 7:16 pm #59409

    Michal2018
    Participant

    I am sending my login and password

    May 25, 2018 at 6:41 am #59459

    Elise Noromit
    Member

    Hello,

    Please check your login URL when I try to log in I get 403 error.

    Best Regards

    May 25, 2018 at 1:44 pm #59570

    Michal2018
    Participant

    https://ecoenergyhome.co.uk/wp-login.php

    May 25, 2018 at 4:46 pm #59609

    Elise Noromit
    Member

    Hello,

    We cannot enter your site. We tried different devices. If you have any security plugins deactivate them.

    Best Regards

    May 25, 2018 at 7:16 pm #59641

    Michal2018
    Participant

    For me, this link works correctly. I do not have a blocking plug.

    May 25, 2018 at 7:26 pm #59643

    Michal2018
    Participant

    I’m sending screenshots. login window and active plugins.

    Attachments:
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    May 25, 2018 at 7:27 pm #59649

    Michal2018
    Participant

    I’m sending screenshots no2.

    Attachments:
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    May 26, 2018 at 8:00 am #59702

    Elise Noromit
    Member

    Hello,

    We cannot access the login page and enter site admin. We cannot check the settings and help. Please check instructions here: https://xtemos.com/docs/woodmart/set-up-footer/

    Best Regards

    May 26, 2018 at 9:54 am #59721

    Michal2018
    Participant

    Everything is set up as in the instructions.
    There is no help about the disappearance of the footer.

    Regards

    Attachments:
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    May 26, 2018 at 9:55 am #59726

    Michal2018
    Participant

    c.d. links

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    May 26, 2018 at 10:04 am #59730

    Michal2018
    Participant

    My internet provider said he needs your IP number.

    May 26, 2018 at 11:56 am #59750

    Elise Noromit
    Member

    Hello,

    My for today is IP 46.118.8.12

    Best Regards

    May 26, 2018 at 12:24 pm #59755

    Michal2018
    Participant

    See now.

    May 26, 2018 at 2:30 pm #59767

    Elise Noromit
    Member

    Hello,

    You have chosen layout http://prntscr.com/jmw0kd and the first column of the footer was empty when I added a text block and left it empty the footer is back.

    Best Regards

    May 26, 2018 at 7:40 pm #59811

    Michal2018
    Participant

    Thank you for your help. I did not change anything.

    Regards

    May 26, 2018 at 7:47 pm #59813

    Elise Noromit
    Member

    Hello,

    Here is your footer http://prntscr.com/jmzcbg if you want edit, navigate to Appearance > Widgets and change widgets in Footer Column.

    Best Regards

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Viewing 20 posts - 1 through 20 (of 20 total)